Cancellations - Depending on production status, $30.00 USD plus costs of all current work in progress

Returns - Must be notified of any quality issues regarding merchandise or imprint within 15 business days of receipt of order. Returns will only be accepted with a valid return authorization number. Unimprinted merchandise is subject to a 20% restocking fee

Warranty - All USB Flash Memory products carry a 1-year warranty. Warranty covers any defect in material or workmanship under normal use. Battery excluded. Returned imprint items may be replaced with no-imprint items if necessary

We will not be responsible for merchandise lost or damaged during transit. We can assist you in supplying necessary information for claim completion.